FAQs

Frequently Asked Questions

What is your shipping time?

We strive to ensure that you receive your order promptly. Our estimated delivery time is 2-3 business days within South Africa, excluding weekends and public holidays.

Do you offer international shipping?

Currently, we only offer shipping within South Africa. We do not ship internationally.

What is your return policy?

We do not offer returns. All sales are final. However, we do offer exchanges within 7 days of purchase, provided the item is in good condition and it is not underwear or a restricted item.

How can I contact MR LANGA?

You can reach us by sending an email to support@mrlanga.com. Our customer support team will respond to your queries as soon as possible.

What payment methods do you accept?

We accept various payment methods, including debit and credit cards, electronic funds transfer (EFT), and Buy Now, Pay Later (BNPL) options through ZeroPay and PayFast.

How do I initiate an exchange?

To initiate an exchange, please contact our customer support team via email at support@mrlanga.com. They will guide you through the process and provide you with further instructions.