Frequently Asked Questions

We strive to ensure that you receive your order promptly. Our estimated delivery time is 2-3 business days within South Africa, excluding weekends and public holidays.

Currently, we only offer shipping within South Africa. We do not ship internationally.

We do not offer returns. All sales are final. However, we do offer exchanges within 7 days of purchase, provided the item is in good condition and it is not underwear or a restricted item.

You can reach us by sending an email to Our customer support team will respond to your queries as soon as possible.

We accept various payment methods, including debit and credit cards, electronic funds transfer (EFT), and Buy Now, Pay Later (BNPL) options through ZeroPay and PayFast.

To initiate an exchange, please contact our customer support team via email at They will guide you through the process and provide you with further instructions.